PRIMA, a Lasagnaware project
Every slot in the diary, to the right patient, at the right moment. In development.
PRIMA, a Lasagnaware project
Appointments and tests that go unfilled
A missed appointment is a lost slot for the provider and for the person waiting. PRIMA (Previsione e Recupero Intelligente e Multicanale degli Appuntamenti), our healthcare project, was created for this.
What PRIMA will do
It grows out of Filomena's technology. On behalf of the healthcare provider:
- Predicts which appointments and tests are at risk of going unfilled.
- Talks to patients by phone, on WhatsApp and by SMS.
- Collects confirmations, cancellations and reschedules.
- Reassigns freed-up slots to those who are waiting.
The slot was there
The slot was there, but it would have stayed empty. An appointment falls through, the slot opens up, PRIMA messages and calls, and the slot goes to the waiting patient.
- An appointment is cancelled.
- The slot frees up.
- PRIMA writes and calls those on the waiting list.
- The slot goes to the waiting patient.
Example
Simple words, never blame
The assistant always introduces itself on behalf of the provider and states that it is an AI. No blame on the patient: the slot you free up goes to someone who is waiting.
In development
PRIMA is a project in development. Today it has no healthcare provider clients.
Are you a healthcare provider?
If the idea interests you, write to us at info@lasagnaware.it.