← All news

Filomena

A day with Filomena in a hair salon

An example: how Filomena handles out-of-hours calls, rescheduling and reminders in a hair salon. An imagined day.

1 min read

This is an imagined example, not the account of a real client. It shows how a day might go in a hair salon that uses Filomena.

In the evening, with the salon closed

Someone calls at 9 pm for a cut and colour. Filomena answers, states that it is an AI and asks which service is wanted. It checks the salon's calendar, offers two free times and, once the caller has chosen, records the booking. The owner finds the appointment already in the diary in the morning.

In the morning, with the salon open

While the staff are working, the phone rings. A client needs to move her afternoon appointment. Filomena offers an alternative on the same day, the client accepts and the calendar updates. The freed slot becomes available to others.

Before appointments

Filomena sends reminders by WhatsApp or SMS. Anyone who cannot make it can cancel with a message, and the salon knows in time to fill the slot, including from the waiting list.

When a person is needed

If a request falls outside the ordinary, for example a special treatment to be agreed, Filomena hands the conversation over to the owner.

At the end of the day

Filomena gathers the requests: most requested services and times, cancellations, no-shows. This is useful information for organising the following weeks better.

You can listen to a demo of Filomena in a hair salon in the Filomena section of the site. For plans, prices and activation: https://filomena.app.

Arrows to choose, Enter to open, Esc to close